Welcome to the family
“I want people to understand this about Trek: It’s a family. The business is owned by the family and employees, and customers are treated like they are part of the family. We take care of people because it is the right thing to do.” JOHN BURKE – President, Trek Bicycles
“As a Trek Concept Store owner, having worked with Trek since 1994, I have experienced John Burke’s statement to be true. Trek is a family of cyclist and we are an extension of that family. Come and experience the difference at Trek.” Rick Rikkerink – Managing Owner, Trek Bicycle Store Mississauga
Find a lower price?
When you shop here, you get more than products. You get knowledge, community, and the support of a full family of cyclists. But we’ll still do our best to match any price advertised online or in-store on Trek, Bontrager, and Electra products.
48-hour service commitment
More than one day without your bike is too long. Our skilled technicians will service your bike within 24-48 hours. We take care of our family.
Get exactly what you want
Even if we do not have it — We’re here to help you love cycling. If your heart is set on a bike, accessory, or piece of apparel that we do not carry or have in stock, we will order it for you.
Have a warranty issue?
We’ll make it right, regardless of where you made the purchase. If you have a warranty issue, we’ll take care of you.
Service after you purchase?
We take the extra time to assemble your new bicycle correctly. Once you ride your new bike, cables and other components may require some fine tuning. Bring it in and we’ll adjust your bikes gears and brakes so it’s riding safely. Available on all new bicycles for 18 months from the date of purchase (see staff for details)